PRIVACY POLICY
Effective Date: April 8, 2026
Maison Yoga ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, book classes, purchase memberships, subscribe to our communications, or otherwise interact with us online or in person.
1. INFORMATION WE COLLECT
We collect information in the following ways:
A. Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Account information
Billing and payment information (processed through our third-party providers)
Information submitted through contact forms
Membership purchases
Class and event registrations
Newsletter subscriptions
Any other information you choose to provide
B. Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
IP address
Browser type and version
Device information
Operating system
Pages viewed
Date and time of your visit
Referring website
Website interactions
Cookies and similar tracking technologies
C. Information Collected Through Third-Party Platforms
Maison Yoga utilizes trusted third-party service providers to operate portions of our business.
Mindbody
Our class scheduling, customer accounts, membership management, appointment bookings, purchases, payment processing, and client profiles are managed through Mindbody, an independent third-party platform.
When you access our schedule, create an account, book classes, purchase memberships or packages, or make payments through Mindbody, your information is collected and processed directly by Mindbody in accordance with its own Privacy Policy and Terms of Service.
Cookies, analytics, account authentication, and other technologies associated with the booking and purchasing experience within Mindbody are controlled by Mindbody and are subject to their privacy practices rather than Maison Yoga's website.
Lenzvu
We use Lenzvu, a customer relationship management (CRM) and marketing automation platform, to manage customer communications, automate marketing campaigns, and improve engagement with our members and prospective customers.
Lenzvu may process personal information such as your name, email address, phone number, and interactions with our communications to help us send newsletters, promotional offers, appointment reminders, and other relevant updates. Any information processed by Lenzvu is handled in accordance with its own privacy practices.
2. HOW WE USE YOUR INFORMATION
We use your information to:
Create and manage your account
Process memberships, purchases, bookings, and payments
Schedule classes and appointments
Communicate with you regarding your account, reservations, classes, events, and promotions
Respond to inquiries and customer support requests
Improve our website, services, and customer experience
Personalize your experience
Analyze website usage and business performance
Measure the effectiveness of our advertising campaigns
Send newsletters and marketing communications (where permitted)
Comply with legal obligations
3. SHARING OF INFORMATION
We do not sell your personal information.
We may share information with trusted service providers that assist us in operating our business, including:
Mindbody (booking, scheduling, memberships, purchases, customer accounts, and payment processing)
Lenzvu (CRM, customer communications, and marketing automation)
Google Analytics
Meta Platforms (advertising and remarketing)
Email marketing providers
Payment processors
Other vendors that assist in operating our business
We may also disclose information when required by law or to protect our legal rights.
4. COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve functionality, understand visitor behavior, enhance user experience, and measure the effectiveness of our marketing efforts.
Essential Cookies
Essential cookies are necessary for the operation of our website and cannot be disabled through our systems.
Analytics Cookies
We use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on pages, browser information, device type, approximate location, and referral sources. This information is aggregated and does not directly identify individual visitors.
Advertising Cookies
We use Meta (Facebook and Instagram) technologies, including the Meta Pixel, to help measure advertising performance, create audiences, and deliver relevant advertisements to users who have visited our website.
Marketing & Website Performance
Lenzvu
We use Lenzvu to support customer relationship management and marketing communications. Lenzvu may use cookies or similar technologies to help deliver email campaigns, automate customer communications, measure campaign performance, and improve the effectiveness of our marketing efforts.
Lenzvu does not manage the class booking experience or payment processing on our website; those functions are provided through Mindbody.
Mindbody Cookies
Our website links to and integrates with Mindbody for class scheduling, customer account management, memberships, purchases, and payment processing.
When you access the Mindbody scheduling interface or customer portal, you are interacting with Mindbody's platform. Any cookies, authentication technologies, analytics, or tracking technologies used within the Mindbody booking experience are managed by Mindbody and governed by Mindbody's own Privacy Policy and Cookie Policy rather than this website.
Managing Cookies
Most web browsers allow you to control or delete cookies through your browser settings. You may also manage certain advertising preferences through your browser or applicable advertising platforms.
Disabling some cookies may affect the functionality of certain features on our website or third-party platforms such as Mindbody.
5. DATA RETENTION
We retain personal information only as long as necessary to:
Provide our services
Maintain customer accounts
Process purchases and memberships
Meet legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce our agreements
6. YOUR PRIVACY RIGHTS & CHOICES
Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Opt out of receiving marketing communications
Manage your cookie preferences through your browser settings or any cookie consent tools made available on our website
California residents may also have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to request information about the personal information we collect and the right to opt out of certain sharing of personal information for cross-context behavioral advertising.
To exercise your privacy rights, please contact us using the information below.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.
8. CHILDREN'S PRIVACY
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take reasonable steps to delete it.
9. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services, including Mindbody. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with a revised "Last Updated" date.
11. CONTACT US
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Maison Yoga
786-439-2922
12. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), with respect to your personal information.
Subject to applicable law, California residents may have the right to:
Know the categories and specific pieces of personal information we collect, use, disclose, and share.
Request access to the personal information we have collected about you.
Request correction of inaccurate personal information.
Request deletion of personal information we have collected, subject to certain legal exceptions.
Opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.
Limit the use and disclosure of sensitive personal information, where required by law.
Not be discriminated against for exercising any of your privacy rights.
Maison Yoga does not sell your personal information for monetary compensation. However, we may use third-party advertising and analytics providers, such as Meta and Google Analytics, which may be considered "sharing" of personal information under California law for purposes of personalized or cross-context behavioral advertising.
Where required by applicable law, you may manage your cookie preferences and opt out of certain advertising and analytics cookies through our cookie consent banner or by selecting the "Do Not Sell or Share My Personal Information" or "Manage Cookie Preferences" link available on our website.
To exercise your California privacy rights or submit a verifiable consumer request, please contact us at:
Email: hello@maisonyogamiami.com
We will respond to verifiable requests within the timeframes required by applicable law. We may need to verify your identity before processing certain requests to help protect your personal information.